Privacy Policy

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Last Updated: March 19, 2026

This Privacy Policy describes how Next Level Capri (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit https://nextlevelcapri.com/ (the “Site”) or use our boat charter and transfer services in Capri.

1. Data Controller

The entity responsible for the processing of your personal data is:

2. Personal Data We Collect

We collect information that you provide directly to us and information collected automatically through your use of the Site.

A. Information Provided by You (Contact Form): When you fill out our contact or booking form, we collect:

  • Full Name: To address you correctly and identify your booking.

  • Email Address: To send you quotes, booking confirmations, and respond to inquiries.

  • Phone Number: To contact you regarding logistics or urgent updates about your charter/transfer.

  • Country of Origin: To better understand your needs and comply with any region-specific requirements.

B. Information Collected Automatically: As detailed in our Cookie Policy, we use cookies and similar technologies (such as Elementor, WPML for language management, and Google Fonts) to collect technical data including:

  • IP address and browser type.

  • Device information and time zone.

  • Interaction data (how you navigate the Site).

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Communication: To respond to your inquiries and provide information about our services.

  • Service Delivery: To manage bookings, organize boat tours, and coordinate transfers.

  • Legal Compliance: To fulfill tax, accounting, and legal obligations under Italian and EU law.

  • Security: To protect our Site from fraudulent activity and ensure a safe user experience.

4. Legal Basis for Processing

We process your data based on:

  • Performance of a Contract: To take steps at your request prior to entering into a contract (e.g., providing a quote).

  • Legitimate Interest: To improve our services and ensure the security of our digital platforms.

  • Consent: For non-essential cookies, which you can manage via our cookie banner.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., keeping invoice data for 10 years as per Italian law).

6. Sharing Your Information

We do not sell your personal data. We only share information with:

  • Service Providers: Third-party vendors who help us operate our website (hosting, analytics).

  • Legal Authorities: When required by law to comply with legal processes or protect our rights.

7. International Data Transfers

Since we serve an international clientele and use global tools (like Google Fonts or WPML), your data may be processed outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access, update, or delete your personal information.

  • Object to or restrict the processing of your data.

  • Request the portability of your data.

  • Withdraw your consent at any time.

To exercise these rights, please contact us at: info@nextlevelcapri.com.

9. Security

We implement appropriate technical and organizational measures (including SSL/HTTPS encryption) to protect your personal data against unauthorized access, loss, or alteration.